PRIVACY STATEMENT - CRM Metrix Inc. 
delphiinnovation.com is owned and operated by CRM Metrix, Inc. CRM Metrix collects personal and non-personal information on delphiinnovation.com. CRM Metrix is committed to protecting the privacy of its users. We have created this Privacy Statement in order to describe and explain to users our information collection practice. If you have any questions or concerns in connection with CRM Metrix's information collection practice summarized in this Privacy Statement, please send an email, with the subject heading "Privacy Statement Question," to privacy@delphiinnovation.com. In the email, please state your questions or concerns. 

WHAT INFORMATION IS COLLECTED? 
To participate in certain activities and to obtain certain services offered on this web site, a user is asked to provide varying amounts of personal information. Some information is mandatory while other information is discretionary. Each activity and service requires or requests different types of information in order for users to participate. Activities or services that require provision of personal information generally seek full name, email address, and phone number. Depending on the activity or service a user desires, we also may request personal information, such as credit card and mailing address. We endeavor to limit our requests for personal information to information we believe is minimally necessary to achieve our stated collection purposes. 
The following is a list of principal activities and services on delphiinnovation.com involving collection of personal information: 
Alliance Program 
Downloading of free software or documents 
Viewing of product demonstrations 
Purchasing CRM Metrix's products 
Participating in web seminars or other events 
Career opportunities 
Participating in user surveys 


HOW DOES CRM METRIX USE MY INFORMATION? 
Personal information is collected and used primarily for such purposes as, for example, facilitating purchases online, processing a user’s resume, or considering alliance applications, and etc. The personal information provided in resumes and alliance applications is used to consider the eligibility of candidates. 

In addition to the primary purposes for which personal information is collected, we may use the personal information to contact a user to confirm information related to a purchase order or or subscribe to our newsletter or double opt-in to our newsletter. We may also use a user’s email address, phone number or address: in our internal surveys to obtain feedback on our products, our web site, or on other aspects of our business that impact you as a CRM Metrix customer; to notify a user of new products or services that we think may be of interest; to send promotional materials; to provide our free email newsletter. 
If a user prefers not to receive emails or other forms of communication unrelated to CRM Metrix orders and requests for services, the user may opt-out from receiving such communication. The opt-out procedure is discussed in detail below. 
We may also use personal information to contact a user in connection with the user’s inappropriate use of delphiinnovation.com. 
We do not sell, rent, share, or otherwise dispose of the personal information collected on delphiinnovation.com to third parties. We may, however, disclose your personal information when required by law or in the good-faith belief that such disclosure is necessary to comply with law. 
We use non-personal information such as demographic data to analyze and develop our marketing strategy. We use non-personal information to determine how you found out about us, what your interests are regarding our services, and how to further improve our site and our service towards you. We also may share non-personal information with third parties. 

HOW CAN I OPT-OUT 
We provide a user with the opportunity to opt-out from receiving updates on new products, newsletters, and other promotional materials. The opt-out option may be exercised in the user's profile under the user's details. You can select not to be contacted in the future if you wish to not receive any information with respect to CRM Metrix and our products. You may also delete your account. Account deletion will erase all past entries in regards to your account. If you erase your account, you will have to re-register with us if you wish to access certain areas within the web site. 

If you do not have a user's profile, you can opt-out by sending an email, with the subject heading "Privacy Statement Opt-Out," to privacy@delphiinnovation.com. In the email, you should request the opt-out option. 

WHAT ARE COOKIES AND HOW DOES CRM METRIX USE THEM? 

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. We use "cookie" technology for several purposes. First, we use it to track general information about our users. The information collected through cookies is non-personal information and we use this information for statistical and market research purposes. We also use cookies to establish a link between your computer and delphiinnovation.com. This link assures that, when you return to delphiinnovation.com.

You have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. You can still participate in different activities and obtain services offered on delphiinnovation.com even if you do not accept cookies. Note: delphiinnovation.com requires the use of cookies. 

DOES CRM METRIX'S PRIVACY POLICY APPLY TO LINKED WEB SITES? 

Our Privacy Statement applies solely to information collection practice on delphiinnovation.com. This web site contains links to other sites. Please be aware that CRM Metrix has no control or influence over the privacy practices of such other sites. We encourage our users to be aware when they leave delphiinnovation.com and to read the privacy statements of each and every web site that they visit. 

HOW DOES CRM METRIX HANDLE SECURE DATA TRANSMISSIONS? 

Please note that on delphiinnovation.com there are forms that allow you to transmit your information in order to request a demo. 
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, CRM Metrix cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. 


CHANGES TO THIS PRIVACY STATEMENT 
CRM Metrix reserves the right to change the privacy policy.
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